FREQUENTLY ASKED QUESTIONS

CONTACT & PAYMENT INFORMATION

How do I get a commission & How often do you open?


Commission openings are posted via Twitter every 4-6 months unless they've been claimed privately. If you don't want to miss a commission opportunity be sure to sign up for Email Notifications. If you'd like to make an exceptional offer for a guarenteed commission contact me via the Inquire Form and I'll review your offer.




Payment options? Do you offer payment plans?


I only accept Paypal (USD). A non-refundable down payment of 20% is required to secure your commission. Payment plans are flexible; the only requirements being that payments are made at least once a month, on the same day, with the minimum payment being $300.00 a month or a maximum of $600.00 a month. Together we can build a payment plan that suits you. I do not accept full payments up front or half now half later payments.




Can I request a quote?


Quotes are not available at this time. Please refer to the "Mascot Commissions" tab for information and general pricing.




Whats the best way to contact you?


The best way to contact me is via the Inquire Form. I will do my best to respond during work hours Mon-Fri 9am-5pm. Please be sure to explore the site and read my full FAQ & TOS beforehand.




Are we compatible as Client & Artist?


Please review my Compatibility Form for a better understanding of my work practices and what is expected from both client and artist.





GENERAL QUESTIONS

Will you ever take mask only commissions again?


Only on special occasions or during promotions.




Do you sell resin bases alone?


No, In order to maintain the integrity of my work, I only sell resin bases as a part of finished products.




Do you make other species like cats, dragons etc.?


New bases are in the making. I currently have Canine & Kemono bases available for commission.




Do you ship Internationally?


I can provide international shipping at an additional cost.




Do you do at-con deliveries?


Not at this time.





COMMISSIONING INFORMATION

Can I reserve a spot?


If you'd like to make an exceptional offer I can hold a space for you to ensure you get the next available opening. Contact me via the Inquire Form and I'll review your offer.




Can I commission a suit without certain parts?


I only accept commissions for full costume sets. - Partial: Mask, Arm Sleeves (to shoulder), Leg Sleeves (to knee) , Feet, Hands & Tail - 3/4th Suit: Mask, Arm Sleeves (to shoulder), Legs, Feet, Hands & Tail - Full Suit: Mask, Body Suit, Feet, Hands & Tail




Do you accept commissions with a deadline?


I do not accept deadline commissions at this time. In special cases I can offer a rush service at an additional cost.




What measurements do I need? Do I need to make a DTD?


Two duck tape dummies will be requested for the parts you'd like commissioned. One DTD will be cut for pattern making and the other will be kept intact for test fitting. Additional measurements and photos for direct referencing will be requested occasionally.




Do I need a 3 image turnaround of my character?


A three image turnaround is not required but they are encouraged.




How long will it take to fabricate my commission?


Turnaround time varies depending on complexity of the character and my current queue. I will work with you one on one to give you updates and details on a case by case basis once you've moved up to the first batch and your commission is ready to start. Updates will be limited until you've moved to the first batch and any estimated starting dates are subject to change until then.




Warranty & Repairs?


There is a 3 month warranty included with every suit/mask/part commission. You can see the TOS for more information the warranty. I do not offer repairs on suits that have been used for 12+ months. Unfortunately, I don't have enough time to offer repairs like these.




If you've already started, can I ask you to change the design?


I wont be able to make any modifications to what has already been started or finished, but I can use the new design for whatever has yet to be started. If new materials are needed for the design there will be extra charges to cover material costs.




Can I buy left over fur from my commission to make extra parts/repairs?


I do not sell fur, but I can share where I purchased the fur.




How to be sure my mask will fit?


OneEyedDoe masks are one size fits most. Every mask is padded with removable Velcro foam. It is the commissioners responsibility to adjust the padding provided for the best fit.




How do I care for & clean my finished suit?


I provide a care guide with every commission that covers general care and other tips and tricks that could be useful!




What precautions should I take with my commission?


Keep in mind that your mask/parts are all pieces of artwork. They should not be handled aggressively, thrown, hit, or yanked as this may cause malfunctions with the design or permanent damage. These masks can not be machine washed. You can use "Spot-Shot" or similar products for quick and easy topical cleaning for your mask or any other parts that cannot be machine washed.




Can I commission a suit with additional interchangable parts?


Any extra parts must be ordered with the initial commission. I'm open to making things like a full suit + partial set to make the suit interchangeable from partial to full suit at an additional charge as long as they are planned from the beginning and completed as a set. - Partial: Mask, Arm Sleeves (to shoulder), Leg Sleeves (to knee) , Feet, Hands & Tail - 3/4th Suit: Mask, Arm Sleeves (to shoulder), Legs, Feet, Hands & Tail - Full Suit: Mask, Body Suit, Feet, Hands & Tail





© OneEyedDoe 2020 All rights reserved | Greenville, South Carolina | OneEyedDoeINQ@gmail.com

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